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At best77, your account data belongs to you. This policy explains what we collect when you use our platform, how we store it, and the steps you can take to review or update your records — with access depending on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details, and payment method details such as your bKash number or Bank Transfer credentials. We use this data to verify your identity, process transactions, and keep your account secure. We do not sell your personal information to third parties. Data shared with payment processors like bKash or Bank Transfer partners is limited to what those services need to complete your transaction. We retain account records for as long as your account remains active and for a period afterward as required by applicable regulations. Cookies and similar tracking tools help us understand how you navigate the site so we can improve account flows and page performance. You can manage cookie preferences through your browser settings at any time. If you access best77 from Bangladesh, your data handling is subject to applicable local law and the eligibility conditions of your region. We review this policy periodically and will notify you of material changes through your registered contact details.
This policy applies to all data collected through best77 and your registered account. Understanding what falls inside and outside its scope helps you know where to direct questions.
All data collected when you log in, update your profile, or change your payment details — including bKash number and Bank Transfer information — falls within this policy.
Deposit and withdrawal records processed through your account are covered here. Payment processors operate under their own terms; we share only the minimum data needed to complete each transaction.
Your browsing activity on best77, including pages visited and session duration, is captured through cookies and analytics tools covered by this policy. You can adjust cookie settings in your browser.
External services linked from our platform — including payment gateways and game content providers — operate under their own privacy terms. This policy does not extend to those third-party environments.
You have practical options when it comes to your personal data held by best77. You can request a summary of the information we hold on your account by contacting our support team through the live chat route available in your signed-in account area. If any detail is incorrect — your registered name, contact number, or linked payment method — you can update it directly from the account settings page or ask support to assist with the correction. If you want to raise a question about how your data is used, our support team can escalate it to the relevant internal team. Requests to close your account and understand what happens to your data afterward can also be submitted through the same support route. All requests are handled subject to applicable local law and the eligibility conditions of your region.
Contact support via live chat in your signed-in account to request a summary of the personal data we hold for your account.
Update your registered contact details or linked bKash number directly in account settings, or ask support to process the change.
Submit a question about data use through live chat; support will escalate it to the appropriate internal team on your behalf.
Account closure requests, including questions about data retention afterward, are handled through the support route in your signed-in account area.
If you have a question about this privacy policy or your account data, use the contact routes available in your signed-in account. All routes are subject to availability in your region.
Open the chat widget from your signed-in account page to speak with a support agent about any privacy or data question.
Send a written privacy request to the support email address listed in the Help section of your account. Include your registered account details for faster handling.
The Help section inside your signed-in account contains step-by-step guidance on updating personal details, managing cookies, and submitting data requests.
We apply consistent data handling practices across all account activity on best77 to keep your information accurate and accessible only to you.
Your account is protected by password authentication. We recommend using a unique password and updating it through account settings if you suspect any unauthorised access to your details.
We use session and analytics cookies to keep your account active and improve site navigation. You can review and adjust cookie permissions at any time through your browser settings.
We hold your account data for as long as your account is active and for a period afterward as required by applicable regulations. Closed accounts are handled per our retention schedule.
When we make material changes to this policy, we notify you through your registered contact details. Continued use of your account after notification indicates acceptance of the updated terms.
These questions cover the data and account rights topics we hear most often from members in Bangladesh.
We collect the details you provide during registration — your name, contact information, and payment method details such as your bKash number or Bank Transfer credentials. We also collect session and usage data through cookies when you browse the site.
Your payment details are shared only with the payment processor needed to complete your transaction. We do not sell or share your financial information with third parties for marketing or any other purpose outside of transaction processing.
Log in to your account and go to account settings to update your contact number, email address, or linked payment method. If you need help with a specific field, contact support through the live chat route in your signed-in account.
Yes. Contact our support team through live chat in your signed-in account and request a summary of your personal data. We will handle your request subject to applicable local law and the eligibility conditions of your region.
We retain account records for a period after closure as required by applicable regulations. If you want to understand the specific retention period for your account, submit a request through the support route in your account Help section.
Send your complaint through the email support route listed in the Help section of your signed-in account, or raise it directly via live chat. Support will escalate privacy complaints to the relevant internal team for review.